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Contact Us

We’re here to help you build better. Whether it’s a simple query about your order or you’re in need of technical advice, there are plenty of ways to get in touch with us.

Technical Enquiries

For technical enquiries head to our Technical Support Hub.

Here you’ll find all the information you need. You can also check out our Self-Help Tools where we’ve answered our most commonly asked questions, or access our Technical Consultancy Service for bespoke enquiries to large scale projects.

Customer Services

For customer service enquiries

Email address: bgcustomerservice@saint-gobain.com

Telephone number: 0800 225 225


For our Plaster Board Recycling Service

Email address: bgrecyclingservice@saint-gobain.com

Telephone number: 0800 633 5040

Lines are open 8am to 5pm Monday to Friday

For more information about the customer ordering process and account support please see the Customer Services section of the website

Technical Training Academies

Email address: Technical.Academy@saint-gobain.com

For more information about our technical training courses, please visit Skills Development.

Career enquiries

For all career enquiries, please visit Careers at British Gypsum.

Press Enquiries

Email address: BritishGypsumPR@saint-gobain.com

For our latest news and updates, please visit News and Press Releases.

British Gypsum Head Office, East Leake

Email address: Reception.HeadOffice@saint-gobain.com

Telephone number: 0115 945 1000

Lines are open:

  • Monday to Thursday, 8.00am to 5.00pm.
  • Friday, 8.30am to 4.30pm


British Gypsum
Head Office
Gotham Road
East Leake
LE12 6HX