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Our experienced team of friendly customer service advisors are here to help guide you through the ordering process, and assist with any queries about your delivery.

Account Holders

To place and amend orders, confirm lead times, or assist with order enquiries or cancellations, call our team on 0800 225 225.

You can also place orders via email or on our EDI ordering system.

We’ll then send a confirmation email with an estimated delivery date within an hour of all new orders and amendments being placed on the system.

Members of the Public

For general enquiries, you can call us on 0800 225 225 or email us at bgcustomerservice@saint-gobain.com


For other services and product areas, you can get in touch with the teams directly:

Bespoke - bgbespokeservice@saint-gobain.com

Plasterboard recycling - bgrecyclingservice@saint-gobain.com

Customer care - bgcustomercare@saint-gobain.com

General enquiries - bgcustomerservice@saint-gobain.com