23rd June 2021 – 11.00
High international demand for raw materials, together with increased challenges as a result of Covid have affected the availability and cost of materials for our Gyproc Plasterboard range, resulting in some key raw material shortages, including plasterboard paper liner.
Specifically, on Gyproc Thermal Laminates, PIR insulation producers are experiencing historically high prices for several raw materials which is having an impact on short term availability, but these conditions are expected to improve in the second half of 2021.
Our allocation system for Gyproc Plasterboard is operational from 21st June 2021. Orders will be accepted in line with customer’s advised allocation quantities, for delivery from 21st June 2021 onwards.
We have previous experience of operating an equitable product allocation system positively, working with our partner customers on their requirements. Our aim is to ensure product is fairly distributed to our existing partner customers, whilst allowing us to restore our usual service charter offer as quickly as possible. Our Gyproc plasterboard products are being delivered to our usual merchant, distributor and DIY stockist customers according to their advised allocation volumes so please liaise with your usual stockists regarding your product requirements.
We appreciate that allocation means we may not be able to support your full product requirements in the short-term, and this brings complexity to managing your business, however your support in ordering your normal volumes on other product ranges is appreciated.
If you have any questions relating to orders which have been placed and not yet delivered, please contact our Customer Services team on 0800 225 225.
If you have any other questions relating to the plasterboard allocation mechanism, please contact your Account Manager or regular contact at British Gypsum.