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A message from Matt Pullen, Managing Director British Gypsum, in relation to product availability

23rd June 2021 – 10:00

Due to continued above forecast UK market demand, combined with unprecedented global demand for construction products and their raw materials, we will manage supply against our customer requirements by way of product allocation on Gyproc Plasterboard and Gypframe Metal categories until the supply chain is re-stocked and typical service levels can be reinstated.

We have worked hard across this year, producing at our maximum capability, to maintain supply levels above forecasted volumes. However, manufacturers and construction industry partners alike are now being significantly adversely affected by limited availability of a number of key manufacturing raw materials and important procured construction product groups. The continuing impact of Covid is just one of several factors behind material shortages and construction product price increases.

We typically ensure a comfortable buffer of both raw materials and steel stock is kept in our own supply chain and the wider distribution partner supply chain. However, due to the current complex global issues and strong local demand above forecast, our ability to supply our valued customers with their full Drylining System and finish component requirements is likely to remain challenged for some time.

During this period, in order to support our customers as fairly as possible, we will continue with our process of product allocation for Gypframe Metal and Metal accessories as implemented in May 2021. Our allocation system for Gyproc Plasterboard is operational from 21st June 2021. Orders will be accepted in line with customer’s advised allocation quantities, for delivery from 21st June 2021 onwards. Further products may face an extended lead-time during these challenging times.

We have previous experience of operating an equitable product allocation system positively, working with our partner customers on their requirements. Our aim is to ensure product is fairly distributed to our existing partner customers, whilst allowing us to restore our usual service charter offer as quickly as possible. Our Gyproc Plasterboard and Gypframe metal products are being delivered to our usual merchant, distributor and DIY stockist customers according to their advised allocation volumes so please liaise with your usual stockists regarding your product requirements.

We appreciate that allocation means we may not be able to support your full product requirements in the short-term, and this brings complexity to managing your business, however your support in ordering your normal volumes on other product ranges is appreciated. Further details on the availability of both product categories is available in the links below.

We remain thankful for your support and appreciate your co-operation in these challenging times.

Kind regards

Matt Pullen
Managing Director, British Gypsum

British Gypsum - Metal Allocation

Gypframe Metal & Metal Accessories

Click here
British Gypsum - Plasterboard Allocation

Gyproc Plasterboards

Click here
British Gypsum - Thistle Allocation

Thistle Plasters

Click here