Recycling

The Plasterboard Recycling Customer Service Charter was first introduced in June 2004.  A Plasterboard Recycling Service has been provided to British Gypsum’s Housebuilder Customers for the past three years.  This involves delivering bags to housing site, and subsequently collecting the bags when filled with plasterboard scrap.  The scrap is then sorted and returned to British Gypsum works for recycling.

British Gypsum is now in the process of rolling out the Plasterboard Recycling Service (PRS) to its Commercial Customers.  As a consequence the Customer Service Charter requires updating to amend the wording and the graphics so that they reflect that the service will now cover housing and commercial.